Rates in US dollars are per room, per night, double occupancy, and are subject to change. All payments are processed in Mexican pesos*. Daily room rates are subject to 16% state tax, 4% local charge, 15% service charge (12.5% gratuities / 2.5% administrative fees), and USD1.91 per night Environmental Sanitation Tax. A 16% tax and 15% gratuity will be added to all food and beverage checks.
An additional charge of USD100 applies for a third person 12 years of age and older in-room (includes a la carte breakfast daily).
An additional charge of USD19 applies for a third person 0-11 years of age in-room (includes a la carte breakfast daily).
*Please note that Mexico law prohibits cash transactions in a currency other than Mexican Pesos as a form of payment for goods and services, therefore all payments must be settled by credit card. Las Ventanas al Paraíso will continue to accommodate requests for credit card cash advances, however by law, the payment must be provided in Mexican pesos at the prevailing exchange rate.
MEAL PLAN OPTIONS
American Meal Plan = lunch and dinner. USD145 per person, per day plus tax and service charge.
Alcohol is not included.
Children under 12 years old are entitled to a 50% reduction on meal plan costs.
MINIMUM STAY REQUIREMENTS
A minimum length of stay may apply. Please inquire with the reservations department or travel professional to obtain current information. Christmas/New Year's season and Holiday bookings require a minimum stay.
DEPOSIT AND CANCELLATIONS
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For stays up to 10 nights, a two-night deposit is required at the time of booking. All reservations for 11 nights or more will require a four-night deposit at the time of booking. Full Room and Tax due at time of booking.
January 3 to May 31 and October 16 to December 18 will require a 28-day advanced notice of cancellation to avoid 2 night cancelation penalty. A 4 night stay cancelation penalty will apply for reservation staying 11 or more nights. Full Room and Tax due at time of booking.
June 1 to October 15 will require a 14-day advanced notice of cancellation to avoid 2 night cancelation penalty. A 4 night stay cancelation penalty will apply for reservation staying 11 or more nights. Full Room and Tax due at time of booking.
Cancellation outside of these terms will result in the forfeiture of the deposit. Please note that minimum length of stay restrictions may apply.
For the winter holiday period (December 18 to January 2, 2024) an initial two (2) nights plus 20% taxes and 15% service charge is required at the time of booking which will be considered refundable until Friday, July 14th 2023. Four (4) night deposit is required for reservations of 11 nights or more. The balance of the full payment will be charged by Friday, September 29th, 2023. Reservations made within 90 days of arrival will require the full payment of the total stay. Cancellation should be received by Friday, July 14th 2023 to receive a refund for the initial deposit. From July 15th thru September 28th, a two (2) nights (including taxes and fees) cancellation charge would apply. From Friday, September 29th, 2023 onwards, the full deposit of the total stay will be considered non-refundable.
ARRIVAL AND DEPARTURE
Guests may check in after 3 p.m. Specific building numbers and suite assignments may be requested but are not guaranteed. Check-out is at 12 noon daily. Changing facilities are available for early arrivals and late departures.
Due to very specific regulations by the Public Transport Board in Baja California Sur, the resort is only permitted to provide airport-resort-airport private transfers, which must be booked at least 72 hours prior to arrival. To arrange these transfers, contact the resort directly at +52 624 144 2800, or Rosewood North America Reservations at +1 888 ROSEWOOD or note the travel details on the Guest Preference Form. The completed form may be faxed directly to the resort at +52 624 144 2802 or emailed to email@example.com. Transfers that are not pre-arranged will only be available through public taxis at the airport. The resort's private transfer service is USD160 each way for either a Mercedes Benz ML 400 or Cadillac Escalade and is to be paid by guests upon arrival.
There is a 40 lb. maximum weight limit on pets and a USD60 +19% tax + 15% service charge per stay fee.
Pets must be on a leash at all times while on the property and they are not permitted in the restaurant or pool areas.
CELL PHONE POLICY
Cellular telephones may be used only in the privacy of the suites.
The resort is smoke-free in adherence to the federal law of Mexico.