COMMITMENT TO ACCESSIBILITY
Rosewood Hotel Group is committed to ensuring that persons with disabilities have access to the goods, services, privileges, advantages, and accommodations offered by Rosewood Hotel Group and its managed hotels and resorts, including those offered through our website, www.rosewoodhotels.com as well as in our hotels.
WEBSITE ACCESSIBILITY
As part of our commitment to accessibility, we strive to substantially conform our website to the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA). If you encounter any difficulty using our website, please contact us at +1 888 767 3966.
HOTEL ACCESSIBILITY FEATURES
Below please find an overview of accessible hotel features. If you would like additional information or have any questions regarding the hotel’s facilities or how we may endeavor to accommodate you during your visit, please contact us at +1 888 767 3966.
The following areas of Rosewood Miramar Beach are accessible
- Public entrance
- Route from the hotel’s public entrance to the registration area
- Route from the hotel’s public entrance to the accessible guestrooms
- Route from the hotel’s public entrance to the restaurant
- Route from the hotel’s public entrance to the meeting room/event space
- Route from the hotel’s public entrance to the fitness center
- Route from the hotel’s public entrance to the swimming pool
- Route from the hotel’s public entrance to the spa
- Registration desk
- Concierge desk
- Public restrooms
- Restaurants
- Fitness center
- Swimming pools
Additional accessibility information
- Accessible guest rooms with mobility features have doorways that provide 32” of clear width
- Valet parking accepts vehicles specially outfitted for wheelchair drivers
- Guest room TVs have closed captioning or closed caption decoders provided
- Signage is provided for permanent rooms and spaces that have braille and tactile characters
- Service animals are welcome at no extra charge
Guestrooms and Resort Corridors
- Accessible path of travel to main estate and guest rooms including elevator access (where applicable)
- Accessible guest rooms available are with an accessible entrance, roll-in shower or ADA tub (subject to guestroom or suite type), and lever handles
- Accessible guest room doors are equipped with raised letters and Braille signage
- Floor corridors equipped with visual and audible alarms
- Resort elevators equipped with raised letters and Braille signage
- Communication features include:
- Visual and audible alarms
- TDD for visual telephone communications
- Vibrating device for bed or pillow
- Telephone amplifier
Parking Lot and Resort Entrance
- Designated accessible and handicapped parking spaces
- Valet parking available for all guests
- Accessible path of travel from the parking lot and valet drop-off to the main estate entrance
- Accessible path of travel to accessible guest rooms via elevator access
- Accessible ramp available at resort restaurant entrance at ground-level
- Assistance available for providing check-in or concierge services
Resort Public Restrooms
- Main floor resort public restrooms are accessible and provide a wheelchair-accessible stall and sink
- Main floor resort public restrooms provide raised letters and Braille signage with the international symbol of accessibility
Fitness Center
- Accessible path of travel to the fitness center on the first floor
- Accessible restroom and showers in Sense Spa locker rooms located on the second floor and accessible by elevator
- Accessible sauna and steam room in Sense Spa
Meeting and Event Spaces
- Accessible meeting rooms available on the first floor
- Accessible path of travel to the meeting and event spaces from the main estate
- Equipped with visual and audible alarms
Pool
- Accessible path of travel from the resort lobby through an exit to the pool area
- Chair lift available for entry and exit of the resort pool
Restaurants and Bar
- Wheelchair access is available in all restaurants and bars
- Ramps and elevators are available for access to facilities located on the lower level
