SENSE ETIQUETTE | Please be advised that it is good practice to shower before any treatment. Silence, peace & respect are part of our Sense spa philosophy. Please consider other guest’s space & privacy. Please silence any electronic devices you might have before entering the spa facilities.
SENSE ARRIVAL | In order to have adequate time to relax and complete the health questionnaire, we recommend that you arrive 20 to 30 minutes prior to your treatment. Late arrivals will affect the duration of your scheduled appointment.
SCHEDULING & CANCELLATION | All treatments should be booked in advance to ensure availability. Our Sense spa host will be happy to assist you in choosing the right treatment and will need valid credit card information to confirm any bookings. If you wish to reschedule or cancel your booking, please be advised that we require 12 hours to accommodate your request, or two hours if the appointment is made on the same day. No-shows or last-minute cancellations will incur a 100% charge.
ATTIRE | Bathrobes, slippers and disposables are available at Sense spa for your treatment sessions.
HEALTH CONDITIONS AND ALLERGIES | Kindly consult with your physician before taking any treatment or using our facility. If you have any allergies, please make sure to inform our Sense spa team at the time of booking.
VALUABLES LOSS OR DAMAGE | Please secure your valuables. Sense spa will not be held responsible for any loss or damage during your visit.
ENHANCED HEALTH & SAFETY MEASURES IN RESPONSE TO COVID-19| In line with government mandates, we have implemented additional health and safety measures to protect our guests in the wake of Covid-19. We invite you to contact Spa reception to learn more about the current measures in force and the conditions of access.
9 a.m. to 9 p.m.
* On December 24, 25, 31 and January 1 the spa will open from 9 a.m. to 7 p.m.
